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  • Writer's pictureKaren, Airport Agent

What are the New Rules about Emotional Support Animals?

Starting February 1, 2021, only trained service animals can fly in the cabin and you’ll need to complete and submit the U.S. Department of Transportation (DOT) Service Animal Air Transportation form before your trip. If you’re traveling with an animal that doesn’t qualify as trained service animal, it may be transported as a pet.

Fully-trained service dogs may fly in the cabin at no charge if they meet the requirements:

A service animal is defined as a dog that’s individually trained to do work or perform tasks for the benefit of a qualified individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability, including but not limited to:

  • Visual impairments

  • Deafness

  • Seizures

  • Mobility impairments

  • Post-traumatic stress disorder

Airline employees are trained to ask certain questions to determine if your animal is a service animal acceptable for travel.

Please note, service animals in training, emotional support animals, and comfort animals may travel as pets, not as service animals. All requirements and applicable fees will be collected.

Enjoy the Journey!

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